Effective date: November 4, 2026
TimeSpring (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit timespringapp.com, use our apps, attend classes, shop, or communicate with us (collectively, the “Services”). By using the Services, you consent to the practices described here.
We collect information you submit directly, including name, email address, membership selections, messages sent through contact forms, appointment requests, newsletter subscriptions, shop checkout requests, health-related disclosures relevant to training, and payment details when payment processing is active.
When you browse our site, we may collect device type, browser, operating system, IP address, referring URLs, pages viewed, and approximate location derived from IP. We use cookies and similar technologies to remember preferences, maintain sessions, and analyze traffic. You can control cookies through browser settings; disabling cookies may limit functionality.
We may receive information from payment processors, analytics providers, social platforms if you interact with our pages, and referral partners when you enroll through promotions.
We use personal information to:
We rely on contractual necessity, legitimate interests in operating a fitness business, consent where required (such as marketing), and legal compliance as lawful bases for processing.
Fitness services may involve health-related data you choose to share with coaches—injuries, medications, or goals. We treat this information as sensitive and limit access to staff who need it to deliver safe coaching. Do not submit medical records unless requested through secure channels. We are not a healthcare provider and do not maintain clinical records unless separately agreed.
We do not sell your personal information. We may share data with:
Aggregated or de-identified data that cannot reasonably identify you may be used for research and reporting.
If data is processed in countries other than your own, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms permitted by applicable law.
We retain personal information as long as needed to provide Services, meet legal and accounting requirements, resolve disputes, and enforce agreements. Membership records may be kept for several years after cancellation for tax and liability purposes. Marketing lists are updated upon unsubscribe, though backup systems may retain suppressed addresses to prevent re-contact.
We employ administrative, technical, and physical measures designed to protect information, including encryption in transit for modern browsers, access controls, and staff training. No method of transmission or storage is completely secure; please use strong passwords and protect your devices.
Depending on your location, you may have rights to access, correct, delete, restrict, or port personal data, and to object to certain processing. You may withdraw marketing consent via the Unsubscribe page or email hello@timespringapp.com. We will verify requests before responding and may decline requests permitted by law.
You may lodge a complaint with a supervisory authority if you believe processing violates applicable privacy law.
The Services are not directed to children under sixteen without parental involvement. We do not knowingly collect personal information from children without appropriate consent. Contact us to request deletion if you believe we collected data from a child improperly.
Embedded social links may allow platforms to collect data under their own policies. Analytics tools help us understand page performance; you may use browser add-ons or opt-out mechanisms offered by analytics vendors where available.
The shop cart on timespringapp.com stores product selections in your browser’s local storage. This data remains on your device unless you clear storage or complete a checkout request that sends information through a form or future payment integration.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The effective date at the top will change, and material updates may be communicated by email or site notice. Continued use after updates constitutes acceptance.
For privacy questions, data requests, or concerns, email hello@timespringapp.com. We will respond within a reasonable timeframe.
Marketing emails include identification of TimeSpring and instructions to unsubscribe. Transactional messages about bookings or accounts may still be sent when marketing is declined.
Essential cookies enable navigation and form security. Analytics cookies help us improve content; where consent banners are presented, non-essential cookies load only after acceptance.
We collect only information reasonably necessary for the purposes described and review retention schedules periodically to delete or anonymize outdated records.
